HCDI Certified Indexer

Unit 2.9 - Escalating evidence conflicts

Learning outcome - Recognise an evidence conflict, escalate it, and state who alone resolves it.

HCDI platform rule (Unit 2.9) and HCDI governance rule.

Why it matters. The most tempting thing to do with a conflict is to settle it. The credential forbids it.

The rules. An Evidence Conflict Flag means two sources disagree. Kinds include sources disagreeing on an indicator, and a roster entry not found in a governance document. Nothing issues while a flag is open, and finalize refuses on it. Only the Internal Reviewer resolves a flag, with a note. The engagement team cannot resolve one. Never change an evidence status to make a flag go away. A roster entry cannot be checked again while its conflict is open. The Indexer escalates, and under the limitation block never resolves. Common Error. Quietly re-tagging one of the sources so the disagreement disappears.